What does “Cellular Plans from This Carrier Cannot Be Added” mean?

Modified on Mon, 20 Nov 2023 at 04:42 AM

This issue most likely indicates that your phone is a CDMA device or has been locked by the original carrier of purchase.

When buying a device, you should consider its network type and whether it is carrier-locked. Your device's IMEI can be checked in the following website:

  • imeipro.info
  • imeicheck.com
  • imei.info

If you want to find out whether your device's IMEI is locked, dial *#06# to get the 15-digit IMEI number, and check on the websites above. 

You need to contact your carrier to unlock your phone. If not, you may need another device to use eSIM, because eSIM can only be activated on unlocked-carrier phones.

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