I got “403 Forbidden” error, what should I do?

Modified on Mon, 20 Nov 2023 at 04:44 AM


After purchasing an eSIM from GIGAGO, you will receive an email with a QR code, activation code, and other information for manual setup. In the SM-DP+ ADDRESS & ACTIVATION CODE section, it will include a string of text with ‘.net’, and the email will automatically hyperlink this text. 

In case you click on this hyperlink, you will get an error notification like this. 


This popup error message will not affect the installation. You just need to close this tab and start your installation. 

When receiving an email, you should read the provided information carefully. You can only click on the QR code link or installation guide link. Don’t click on the hyperlink in the SM-DP+ ADDRESS & ACTIVATION CODE line.

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